Add-Ons
Make your plan even better!
Member Chat
Our member chat allows you to communicate with a support agent for quick help.
Requesting Support
Easily submit a support request or access your online portal straight from your desktop.
Remote Support
On-demand remote support to find, diagnose, and solve issues, immediately.
One Time Support
One time remote support is as easy as a 9-digit session code. When you need support on any device, simply run the SOS app and provide the Remote Agent with the code using the desktop app. We can remotely access and control Windows, Mac, and Android devices such as Samsung, LG, and Lenovo and other Android 8.0+ devices like Google Pixel, OnePlus, HTC, Huawei, OPPO, Sony, and ZTE. iOS (11 or later) and Android (5 or later) phones and tablets support view-only support sessions.
Supported devices and operating systems include: Windows 11, 10, 8, 7, Vista*, XP* and Server 2019, 2016, 2012, 2008, 2003*; macOS 10.10* or newer; iPad or iPhone running iOS 12.2 or later, Android 5.0* or newer and Chromebooks that can run Android apps.
* Windows XP/Vista, Windows Server 2003, macOS 10.7/10.8, and Android 4.0 are supported only for computers that reside inside the (US). Computers outside the (US) database and infrastructure may restrict access to TLS 1.2, which these older devices do not support.
Managed Security
Centrally managed cybersecurity for workstations, servers and remote teams.
Web Protection &
Browser Security
If a user attempts to access a malicious website, Emsisoft Business Security will immediately block the connection and prevent access to provide protection from both credential phishing and malware.
Real-time File Guard
This real-time protection layer checks all downloaded and modified files with the award-winning super-fast Emsisoft dual-engine scanner. Including machine learning (AI)-supported malware detection.
Behavior Blocker
To stop new and emerging threats, Emsisoft’s Behavior Blocker continuously monitors all active processes and immediately raises an alert if suspicious activity is detected.
Anti-Ransomware
Custom-built behavioral monitoring stops ransomware before it can encrypt any files.