D-5-5
Pay As You Go Member
“Give me a few moments while I get things ready on my end.
“
Open Ticket
Add/View Charges: $0.00
Add New Item: 320 – PAY AS YOU GO REMOTE SESSION
Make Invoice
“
Your total is $______ .
There are several ways to make payment.
– You can click on the Anything Computers.org Icon, and select Access your account.
– You can also give me the information here in the chat.
– You can also call 888.615.HELP
“
Take Payment Add-On
View Paid Invoice
Save to: Team Director (U:)
D-5-10
Pay As You Go Member
End Chat
“Hello. My name is ________ . I’m calling from Anything Computers.org. You have a ticket submitted. Would now be a good time to connect and check this out?”
“You are currently one of our Pay As You Go Members.
If you would like a Remote Support Session, I will just need to take payment for the $20 one time Add-on.
“
Add-on?
D-5-11
Pay As You Go Member
Create Ticket
“Give me a few moments while I get things ready on my end.”
Open Ticket
Add/View Charges: $0.00
Add New Item: 320 – PAY AS YOU GO REMOTE SESSION
Make Invoice
“Your total is $________ .”
“There are several ways to make payment.
– You can click on the Anything Computers.org Icon, and select Access your account.
Take Payment for Add-on
D-5-17
Pay As You Go Member
“You are currently one of our Pay As You Go Members.
If you would like a Remote Support Session, I will just need to take payment for the $20 one-time Add-on.
“
“At the same time, you have a past due amount of $ _________ that needs to be addressed first.”
Add-on + Balance owed
D-5-18
Pay As You Go Member
“Give me a few moments while I get things ready on my end.
“
Open Ticket
Add/View Charges: $0.00
Add New Item: 320 – PAY AS YOU GO REMOTE SESSION
Make Invoice
“
Your total is $______ .
There are several ways to make payment.
– You can click on the Anything Computers.org Icon, and select Access your account.
– You can also give me the information here in the chat.
– You can also call 888.615.HELP
“
Take Payment for past due amount + Add-on
View Paid Invoice
Save to: Team Director (U:)
D-5-23
Pay As You Go Member
“You are currently one of our Pay As You Go Members.
If you would like a Remote Support Session, I will just need to take payment for the $20 one-time Add-on.
“
“At the same time, you have a past due amount of $ _________ that needs to be addressed first.”
Add-on + Balance owed
D-5-25
Pay As You Go Member
Create Ticket
“Give me a few moments while I get things ready on my end.”
Create Ticket
Add/View Charges: $0.00
Add New Item: 320 – PAY AS YOU GO REMOTE SESSION
Make Invoice
“Your total is $________ .”
“There are several ways to make payment.
– You can click on the Anything Computers.org Icon, and select Access your account.
Take Payment for past due amount + Add-on
D-5-30
Help Desk & Remote Access Members
Balanced Owed?
“Before we can continue assisting you, there is the past due amount of $ _________ that needs to be addressed first.”
“There are several ways to make payment.
– You can click on the Anything Computers.org Icon, and select Access your account.
– You can also give me the information here is the chat.
– You can also give me the information here.”
Balanced owed?
D-5-38
Help Desk & Remote Access Members
Balanced Owed?
“Before we can continue assisting you, there is the past due amount of $ _________ that needs to be addressed first.”
“There are several ways to make payment.
– You can click on the Anything Computers.org Icon, and select Access your account.
– You can also give me the information here is the chat.
– You can also give me the information here.”